Customer Portal Module

Customer Portal & Self-Service CRM

Empower your customers with 24/7 self-service ordering, real-time delivery tracking, invoice management, and complete order history—reducing phone calls by 70%.

70%

Fewer phone calls

24/7

Self-service access

95%

Customer satisfaction

30%

More repeat orders

Complete Customer Experience

Online Ordering

Customers place orders 24/7 with saved preferences and quick reorder options.

Live Tracking

Real-time GPS tracking of deliveries with accurate ETA updates.

Invoice Management

View, download, and pay invoices online with payment history.

Order History

Complete order history with tickets, QC reports, and delivery confirmations.

Notifications

Automated SMS/email alerts for order status, dispatch, and delivery.

Support Tickets

Submit and track support requests directly through the portal.

Delight Your Customers